Testimonials

Retailers

“I’ve been thoroughly pleased and impressed with Constant Customer Feedback, and pleasantly surprised by its ability to create behavior change at stores – it really works.” 
Retailer

“Thank you for the excellent service you continually provide. We really appreciate all of the effort and quick turnaround. Your assistance and support are immeasurable.” 
Retailer

"I have had the pleasure of working with Brian both as co-workers and with RFG. When I am looking at traits of people I associate with I look for strength in ethics, integrity, creativity, and drive. I can tell you Brian exceeds in all areas. The insight he and his team has provided into the reality of how our customers view our organization has been invaluable. The conversations have been pleasant and some times not pleasant but Brian has always shared with me the unfiltered impressions of my customers and given me and my orgainzation valued insight into strengths and weaknesses. I would highly recommend RFG to any company that is truly looking to get in touch with their customer base."
Major Wholesaler

Shoppers

"Amazing. I took one of these surveys 2 weeks before this visit and said how I'd like to see Jack Daniels Pulled Pork. I come in and what do I see, Jack Daniels Pulled Pork and Chicken. I can't even express how happy I am and that my feedback was heard, acted upon, and so fast!  WOW!"

"Hello. I previously took a survey & gave this store a poorer overall review. During the past 10 days I've noticed a marked change in the employee & management demeanor. It is much more pleasant to shop at this store!  The aisles are becoming passable & I'm being asked if I need help! Congratulations! I believe the feedback survey is working!"


Partners

"Retail Feedback Group...the best research group out there."  Harold Lloyd, Harold Lloyd Presents