Here is a recent comment delivered via our Constant Customer Feedback™system. Are you really listening to your customers?
I couldn't find an item and it must have shown on my face. An associate approached me and asked if she could help me find something. Can I tell you it is so nice not to have to ask? She was so perceptive and she wasn't even working in the area that she found me. She looked like she was on the way to another part of the store when she noticed me. I was very pleased with her. She even checked in with me when I was waiting at the check out lane to ask if I was able to find the items in the store we talked about.
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